365msp.com.au
Services

Managed detection and response, watched 24/7

Microsoft Defender for Endpoint plus a human security operations centre. When something trips at 3am, a person triages it and calls us, not a dashboard nobody reads.

What is covered

  • Microsoft Defender for Endpoint P2, mandatory on every managed device. Not an upsell, not optional.
  • A 24/7 cybersecurity remediation SOC watching endpoint, identity and phishing-simulation signals overnight and on weekends.
  • Attack surface reduction rules, the Microsoft hardening rules that block the macro and script tricks ransomware still relies on.
  • Advanced hunting, available with Defender for Endpoint P2, so an investigation can search 30 days of raw device events instead of relying on the alert alone.

What happens when an alert fires

An analyst triages the alert, contains the device if needed, and escalates to our engineers. You hear from a person who can tell you what happened and what has already been done, rather than receiving an automated email.

Response times

Security alerts are triaged around the clock, including weekends. For everything else, see our support response times.

Book a free tenant review.

Read-only, no obligation, and you keep the findings either way. We usually respond same day.

Book a tenant review